Vexin Normand Vacation Packages

Property was great and in a great location near Les Docks. Check-in was very smooth even though we were 2 hours early. We noticed some stains on the chair in the room but the rest was very clean.

Our arrival at the hotel around 10 AM was challenging. Hotel staff perform multiple duties and there is not always someone at the front desk to open the door. We were forced to wait on the sidewalk for about a half hour until another guest left because there is no communication device at the front door. (Word of advice - make sure your cellular plan is active before you arrive.) However, from the moment we finally met a staff member, we felt the staff went out of their way to make sure we enjoyed our stay. Our room was basic but was spacious and very clean. Breakfast exceeded our expectations.

A nice room with welcome air conditioning and a comfortable bed, but overall the experience was disappointing given the expectations of the price point and Mercure brand: only paper cups provided in lieu of glasses; dreadful coffee in the room with only powdered milk that was well past its due date; and paying extra for a sea view is not worth the money as all one can see is a derelict outdoor swimming pool. Bike parking was fine.

The room was tastefully decorated, roomy, comfortable, and clean. The location which is close to the Le Havre bus station is ideal. Tourist attractions and restaurants were within walking distance.

Staff were not fluent in English, but we were able to figure out enough to make our stay enjoyable. Breakfast not good for vegans.